Connections

Carillo Mechanical CM

Connections

Connect your channels and tools — services light up as soon as their requirements are met. Every read/write badge shows exactly what a connector is allowed to do.

Channels Connectors

Channels

Two-way conversation pipelines. Phone/SMS is the customer channel (missed call → text-back); Email is your approval channel.

Phone / SMS (Twilio) write-gated
Catch missed calls and reply by text. Fusova never places voice calls — it works off the missed call. Setup includes a one-time carrier registration (A2P) so your texts get delivered.
Connected Manage
Email (owner) write-gated
Get approvals and send replies. Drafts reach the owner or an assigned office/operations manager — anything that answers a customer or commits the business waits for your one-tap Send.
Connected
WhatsApp write-gated
Chat with customers. A later channel — not available yet.
Later

Connectors

Data integrations a service reads or writes. Each badge is rendered straight from the connector's ruling — read-only means it can never write back.

Voicemail transcription (Whisper) read-only
Turn voicemails into text with Whisper, in-house — no third-party transcription service, no per-minute fee.
Connected
Calendar (Google) write-gated
Book appointments. Fusova re-checks the slot is still free right before it books.
Not connected
CRM (HubSpot) read-mostly
Recognize repeat callers. A later connector — not available yet.
Deferred
Accounting (QuickBooks reference · Xero · FreshBooks · Zoho Books · Square · Sage) read-only
Read overdue invoices, customers & payments. Read-only in V1 — Fusova never writes back to the books.
Researched · no ABC yet
Payments (Stripe) read-only
See card payments / payouts. Read-only — Fusova never charges a card. A later connector.
Deferred
Reviews (Google / FB / own-form) read-only
Collect & triage feedback. Read-only — Fusova reads incoming reviews, it never posts on your behalf without your Send.
Not connected
Accounting is a connector family — on Connect, you choose your platform (QuickBooks Online is the reference adapter; Xero, FreshBooks, Zoho Books, Square, and Sage are planned). It is read-only in V1 and has no adapter built yet.
The only message that sends on its own is the friendly "we got your call" — it never quotes a price or books a job. Connecting a channel or tool only lets Fusova read or draft — anything that answers your customer or commits your business is reviewed by you (or your assigned office/operations manager) and sent only on your one-tap approval.